Responsible Gaming at tigro
We believe gaming should be fun, safe, and in your control. tigro is committed to protecting every player in Bangladesh with the tools and guidance to keep it that way.
Our Commitment to Safe Play
At tigro, we take responsible gaming seriously. Our platform is designed exclusively for adults aged 21 and above, and we actively work to ensure that gaming remains a form of entertainment — not a source of financial or emotional stress. We understand that gambling carries risks, and we respect the trust our players place in us by providing a safe, transparent, and fair environment.
Whether you enjoy cricket betting during the BPL season, spinning the reels on slots, or playing live casino games, tigro provides built-in tools to help you manage your activity responsibly. Deposit limits, time-out periods, and self-exclusion options are all available within your account — because responsible gaming begins with giving you full control.
⚠️ Gambling is intended for entertainment purposes only. Never gamble with money you cannot afford to lose. If you feel gambling is negatively affecting your life, please use our self-exclusion tools or contact support immediately.
tigro complies with all applicable age restrictions and expects every user to be honest about their eligibility. We also encourage friends and family members to stay aware of their loved ones' gaming habits and speak up if they notice warning signs of problem gambling.
Tools to Keep You in Control
tigro provides a range of built-in features designed specifically to support responsible gaming habits for players across Bangladesh.
Self-Exclusion
Request a temporary or permanent self-exclusion from your tigro account at any time. Once active, your account will be suspended and you will not be able to place bets or access games for the exclusion period. Contact our support team to activate this feature immediately.
Deposit Limits
Set daily, weekly, or monthly deposit limits on your account to manage how much you fund your gaming activity. Limits can be lowered immediately but increases take a mandatory 7-day cooling-off period to protect impulsive decisions during a losing streak.
Time-Out Feature
Need a short break from gaming? Activate a time-out period ranging from 24 hours to 6 weeks. During a time-out, your account is temporarily locked from all betting and gaming activity. This is ideal if you feel you need space to reassess your habits without a full permanent exclusion.
Self-Exclusion Nationwide
tigro supports broader self-exclusion registries. If you have excluded yourself from other gambling platforms, inform our support team and we will honour that exclusion on tigro as well — consistent with our commitment to player welfare across Bangladesh.
Activity & Spending History
Review your complete betting history, deposit records, and session durations from your account dashboard. Transparency about your own spending patterns is one of the most effective tools for recognizing when gaming habits need adjusting.
Reality Checks
Enable session reminders that prompt you at regular intervals — every 30, 60, or 90 minutes — showing how long you have been playing and how much you have wagered during that session. A simple nudge can prevent hours of unplanned play.
Recognizing Problem Gambling
Problem gambling can affect anyone, regardless of income, background, or experience. Being honest with yourself about the following warning signs is an important first step toward getting the right support:
- Gambling with money reserved for essential expenses like rent, food, or bills
- Chasing losses by placing larger bets to recover previous losses
- Lying to family members or friends about the amount of time or money spent gambling
- Feeling restless, anxious, or irritable when not gambling or when trying to cut down
- Gambling to escape stress, personal problems, or difficult emotions
💡 If you recognize two or more of these signs in yourself or someone you care about, please reach out to our support team at [email protected] or consider speaking with a professional counsellor. You are not alone and help is available.
How to Set Your Limits on tigro
Setting responsible gaming controls on your tigro account is quick and straightforward. Follow these steps to activate your preferred limits or take a break from gaming:
- 1 Log in to your tigro account and navigate to Account Settings.
- 2 Select the Responsible Gaming section from the settings menu.
- 3 Choose your preferred tool: Deposit Limit, Time-Out, Reality Check, or Self-Exclusion.
- 4 Confirm your selection. The limit or restriction becomes active immediately upon confirmation.
All responsible gaming settings take effect immediately once confirmed. For urgent self-exclusion or if you are in crisis, contact our support team directly at [email protected] and we will act without delay.
Protecting Minors
tigro has zero tolerance for underage gambling. We verify the age and identity of all users during account creation and periodically thereafter. Any user found to be under 21 will have their account suspended, all winnings forfeited, and any deposits refunded to the original payment source. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing gambling websites.
We also strongly advise players not to share their tigro login credentials with anyone, especially minors. Keeping your account private is your first line of defence against unauthorized access by underage users.
Need Help? Contact tigro Support
Our support team is available 24/7 to assist with responsible gaming concerns, account restrictions, self-exclusion requests, and any other welfare-related questions. Reach us any time via email:
[email protected]Frequently Asked Questions
Play Responsibly with tigro
Responsible gaming is at the heart of everything we do. Explore tigro's games, visit our FAQ, or log in to review your account settings and limits today.
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